Privacy Policy

Introduction

At Jekero® Portable Dvd Player, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website jekero.shop or make a purchase from us.

Please take a moment to carefully read this Privacy Policy. By visiting our website, you agree to be bound by the terms described here. If you do not agree with the terms, please do not access or use our website.

Information We Collect

We only collect information that helps us achieve the purpose set out in this Privacy Policy. We do not collect or store personal information for any undisclosed or unstated purposes. The personal information we collect falls into the following categories:

Information you provide voluntarily

We may collect personal information that you provide voluntarily when you place an order, contact us via email/phone/live chat, participate in surveys, post reviews, or use other features on our website. This includes:

Contact information such as name, shipping/billing address, email address, and phone number.
Payment information such as credit/debit card details and bank account information.
Account information such as username and password.
Order information such as order details, items purchased, and delivery address.
Survey responses and reviews.
Correspondence when you contact us directly.

Please note that we do not collect sensitive information such as credit/debit card details, financial information, or government identification numbers. Payment information is processed securely through trusted third-party payment processors.

Information we collect automatically

When you visit our website, we may automatically collect information using technological means such as cookies, web server logs, web beacons, and similar technologies. The information collected includes:

Technical information about your computer/mobile device such as IP address, browser type, operating system, device type, unique device ID, and hardware settings.
Usage information about your interactions with our website such as pages viewed, links clicked, files downloaded, and date/time of activities.
Geolocation information such as your device’s physical location based on IP address or GPS.
Referral information such as web pages you visited prior to visiting our website.

We use this information to analyze website traffic, understand user needs and trends, improve our website and services, and provide you with a smooth, efficient, safe, and customized experience.

How We Use the Information

We only use your personal information for the purposes disclosed in this Privacy Policy, which include:

Processing orders and delivering products/services you request.
Responding to your inquiries, complaints, and requests.
Improving website functionality and user experience.
Analyzing usage trends to optimize our website.
Determining the effectiveness of our promotional campaigns.
Enforcing our Terms of Service, and preventing fraud or abuse of our website and services.
With your consent, sending marketing and promotional materials about our products/services.
Complying with legal obligations for data disclosure.
Protecting the rights and interests of the Company, our customers, and the public.

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. The use of information collected through our website shall be limited to the purposes under this Policy.

How We Share the Information

We may disclose your personal information to trusted third parties who assist us in operating our website, analyzing usage trends, conducting marketing activities, and serving you. These include:

Service providers to host our servers and databases.
Payment processors to enable secure transactions.
Shipping providers to deliver orders.
Marketing platforms to run campaigns and analyze their performance.
Contractors for website maintenance, debugging, and testing.
Legal/accounting firms for financial planning and consulting.

We only work with processors and contractors that provide sufficient guarantees of data privacy and security, and prohibit them from using personal data for any purpose other than providing services to us. We will not share any personally identifying information with them without your explicit consent.

We may also disclose information in special cases:

To comply with legal requirements like court orders, National Security requests, Law Enforcement requests, etc.
To prevent harm or financial loss when we believe disclosure is necessary or appropriate.
To third parties involved in a merger or asset sale with our company.
To enforce our Terms of Service, user agreements, or privacy policies.
With your consent or at your request.

We do not sell or rent personal information for third party direct marketing. Any sharing not disclosed here will only take place with your consent.

Data Retention

We only retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:

Account information is retained until you delete your account.
Marketing data is retained for a maximum of 5 years.
Orders data is retained for 10 years for tax/accounting purposes.
Correspondence is retained for 6 months.
Usage logs are retained for a maximum of 30 days.

When personal data is no longer needed, we securely delete or destroy it. Retention times may extend beyond the prescribed timelines if mandated by ongoing legal hold or audit requirements.

Data Protection

We have implemented technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These include:

Secured networks protocols and encryption of data in transit and rest.
Restricted access to your personal data on a need-to-know basis.
Review of our data collection, storage, and processing practices.
Security breach incident management and user notification protocols.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute protection. If you have any concerns about security on our website, you can contact us.

International Data Transfers

We are headquartered in the United States. Any information collected via our website will be processed in the U.S. We may transfer personal information to countries with data protection laws that differ from the laws of your country. Countries may include places like India, Philippines, Poland, Lithuania, etc.

If required, we utilize standard contract clauses, adequacy decisions, and other suitable safeguards approved by regulatory authorities to permit data transfers internationally in a GDPR compliant manner. Contact us if you need further information on safeguards.

Your Rights as a User

Under the General Data Protection Regulation and laws implementing it, you may be entitled to exercise the following rights:

Right of access to the personal data we hold about you.
Right to rectification of inaccurate or incomplete data.
Right to erasure of personal data, subject to exceptions prescribed by law.
Right to restrict processing of personal data.
Right to data portability to reuse your data across services.
Right to object to direct marketing or processing based on legitimate interests.
Rights regarding automated decision making or profiling.

If you wish to exercise such rights, please contact us using the contact details in this policy. We reserve the right to charge a fee for repetitive, unfounded, or excessive requests. We may also need to verify your identity before acting on the request.

Marketing Communications

With your consent, we may send you marketing and promotional emails, notifications, offers, and other communications about our products or services. You can opt-out of receiving marketing communications at any time by:

Clicking unsubscribe on email communications.
Contacting us via email/phone/chat.
Adjusting email preferences in your account.

Opting out does not impact important service announcements or legal notices we may need to send you.

Cookies and Tracking Technologies

We utilize ‘cookies’ and other tracking technologies to collect data mentioned above in the ‘Automatic Information’ section. A cookie is a small data file placed on your device when you visit our website. We use cookies and beacons for purposes like:

Authenticating users.
Remembering user preferences and settings.
Determining returning users/frequency of visits.
Analyzing website usage and performance.
Tracking pages and interactions.
Displaying relevant ads/offers.
Allowing social sharing functionalities.

You can control cookies through your browser settings and other tools. However, blocking cookies may prevent access to certain features of our website.

We may also allow third party services to place cookies through our website for analytics and advertising purposes. They automatically receive your IP address which may be linked to other data they hold about you. We recommend you review the privacy policies of these third parties.

Privacy Policies of Linked Websites

Our website may contain links to other websites like social media buttons or ads. We are not responsible for the privacy practices or content of those sites. We recommend you review the privacy policies of such third party sites.

Minors

Our website and services are meant for adult users only. We do not knowingly collect personal data from children under 13 without seeking parental consent. If you are a parent and believe your child has provided information to us, please contact us so that we can delete the data.

Changes to this Policy

We may amend this Privacy Policy at any time to address changes in our business, legal requirements, and user feedback. The amended version will be posted on this page with an updated revision date. Upon significant changes, we may notify you through website notices or by email. The amended Privacy Policy becomes effective immediately after it is posted on our website. Your continued use signifies acceptance of the amended Privacy Policy. Please check frequently to stay updated on our privacy practices.

How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]

Phone: (800) 555-1234

Conclusion

We hope this Privacy Policy helps you understand our commitment to privacy, transparency, and compliance with regulations. We will continue enhancing our policies and practices to ensure lawful and ethical usage of your personal data. Please do not hesitate to contact us if you have any questions or concerns.